BUS 405 Week 2 Quiz Chapters 5-8

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1. ________ occurs when employees are terminated because of poor job performance or unethical behavior in business practices or in the workplace

2. ________ allows employees to set their own work hours within certain constraints

3. If downsizing is ultimately the only alternative for company survival, then there are steps that managers can take to make sure it is done the best way possible

4. ________ has become a widely accepted list of human needs.

5. When a company develops a bad reputation for benefits or working conditions, it might be inundated with applications

6. ________ assumes that employees dislike work and try to avoid it whenever possible, so management must coerce them to do their jobs

7. Voluntary turnover occurs when the employee decides to resign

8. ________ is the process of settling labor-management disputes through an impartial third party.

9. ________ is a social psychologist and consultant who came up with a theory of motivation and work that is still popular today

10. The ________ expanded the alternatives available to victims of employment discrimination by including the right to a jury trial, punitive damages, and damages for emotional distress

11. Most firms use annual ________ to evaluate an employee’s job performance and provide feedback about it.

12. Achieving the highest level of job satisfaction and dedication among employees is the goal of ________, which attracts, developments, and retains the employees who can perform the activities necessary to accomplish organizational objectives

13. ________ are based on an hourly pay rate or the amount of work accomplished

14. ________ says that people will be motivated to the extent to which they accept specific, challenging goals and receive feedback that indicates their progress toward goal achievement

15. Training is a good investment for both employers and employees

16. A ________ provides training designed to improve the skills and broaden the knowledge of current or future managers and executives

17. The ________ requires covered employers to offer up to 12 weeks of unpaid, job-protected leave to eligible employees

18. Some companies offer a  ________, which allows employees to work longer hours on fewer days.

19. ________ are calculated periodically, such as weekly or monthly

20. ________ is a systematic approach that allows managers to focus on attainable goals and to achieve the best results based on the organization’s resources